As the free nature of PostgreSQL™ is such that we don't track or limit the number of users on the database, the management of "per user" support contracts is made difficult. For this reason, we have decided to use "per hour" support contracts. This enables small companies who would need little support to purchase only the amount of support that they need. Larger companies also benefit by not having a "per user" license, Instead of spending $2 million in per user support, a package can be purchased to more cost-effectively match the amount of support required.

The following Support packages are available: (Please note that rates are in US dollars)

[Click on the Package Title to review and sign up for the right plan for you]

CONTRACT TYPE

Peace Of Mind Bronze Silver Gold

Duration

1 Year 3 Months 3 Months 3 Months
PRICING:        

Per Quarter

N/A $3 000 $5 000 $7 500

Per Year

$1 750 $9 000 $15 000 $22 500

Hours per Period

10 25 50 100

#  of  CONTACTS

 1 3 3 3

Support: Email

Yes Yes Yes Yes

Support: Phone

Yes Yes Yes Yes

Support: Hours

8:30 - 4:30 AST, Mon-Fri 24 hours / 7 days a week
1 hour 'on call' = 2 hours 'office'

Please Contact Us About
Hourly / Per Incident Support Also Available

For a Support Program subscription please contact us at:
Phone: 902-542-3657
Fax: 902-542-5386
eMail: info@pgsql.com

Contact Page
 
 
Or print out the appropriate contract, and mail it with payment to:
PostgreSQL, Inc.
360 Main Street, Suite 21
Wolfville, NS
Canada   B4P 1C4